Frequently asked Questions
1. Am I eligible for a discount?
We value our extensive relationships with our corporate clients and do offer corporate discounts to all of clients who place orders online. When you open an account with your organization, your discount will automatically be applied when you place an order.
2. What is your return policy?
Please click here for a copy of return policy
3. How often can candidates repeat the class?
All of our students who sign up for a traditional live course are eligible for a one year class pass. Our one year class pass enables all of our students to re-attend our live classes within one calendar year of initial registration. We understand that our students have busy schedules and we strive to make taking classes as convenient as possible.
For candidates that sign up for our live online or on demand courses will have three months of full online access to complete the course. Greico Financial Training Institute will offer one more complimentary 3-month extension for our online students. Students will have to request an extension filling out the following form (Click here)
4. Can I track my order online?
Yes, when you open up an online ordering account, you may track all orders and shipments using your homepage. Please log onto your Greico account here.
5. How can I pay invoices?
If you open up an online ordering account, you may pay your invoice either online or via check upon receipt of your written invoice. You may also call the office to pay via credit card your outstanding balance or place an order using your credit card.
6. I need help placing an order, what can I do?
Greico Financial Training Institute is happy to help you understand how to use our online ordering system. If you encounter any problems, we ask you to call our customer service team at 212-248-7506. When opening an account, we do recommend that you set up a 15-minute webinar call with one of our sale representatives by calling us at 212-248-7506 or emailing us at info@greico.com. During the webinar, we will show you how to utilize our system to maximize your ordering efficiency.